Shipping Information


E-Mail

The bookstore will use the e-mail address you use to access your Spider Shop account as the primary form of communication for your web order confirmation and any issues that may arise. Therefore, after you submit your web order, please check your e-mail inbox periodically for any communication from the bookstore.

Order Now

University of Richmond Bookstore is the most convenient, simple way to order university apparel and souvenir items online. If a requested item is out of stock, we will notify you immediately.

If you have any questions about placing an online order, especially for chairs, diploma frames, framed prints, and mirrors, please call the bookstore before submitting your order, and someone will assist you.

Web orders can be paid for with Visa, MasterCard, Discover, American Express and Spider Card.

Standard Shipping Charges

Up to $25.00 $6.00
$25.01 - $50.00 $7.00
$50.01 - $75.00 $8.00
$75.01 - $100.00 $9.00
$100.01 & Over $10.00

The UR Bookstore ships orders via UPS. Please include a complete street address as UPS does not ship to a P.O. Box.

Expedited Shipping Fees

UPS 2nd Day Air orders are an additional $10 shipping charge plus the standard shipping charge.

UPS Next Day Air orders are an additional $30 shipping charge plus the standard shipping charge.

Alaska and Hawaii Orders

A $10 shipping charge plus the standard shipping charge applies to all web orders shipped to Alaska and Hawaii. These orders can only be shipped via the UPS 2nd Day Air service. UPS Next Day Air service is available at an additional $30 shipping charge plus the standard shipping charge.

International Orders

If you would like to ship an order outside of the U.S., there will be an additional $30 shipping charge.

Chair Orders

Academic Chairs make great graduation, birthday and Christmas gifts. These rockers and captain's chairs are special ordered and shipped directly from the factory to your door. Please allow 4 to 6 weeks for delivery, and contact the bookstore to inquire about Rush Delivery details.

A $40 shipping fee applies to all chair orders shipped to Texas, Rocky Mountain states, and states in the West. Please call for rates to Alaska and Hawaii. A $30 shipping fee applies to all chair orders to all other states.

Diploma Frame Orders

Your UR diploma is beautifully displayed in a quality frame by Professional Framing Company. Frames are custom made for our diplomas in several exquisite styles from the finest materials.

Standard shipping charges per diploma frame range from $15 to $26. Upon submission of your web order, please allow 2 to 3 weeks to receive your diploma frame via UPS Ground delivery.

Diploma frame brochures can be sent to you at your request. Please call (804) 289-8491. Samples of diploma frames are on display at the bookstore.

Lamp Orders

Three line maximum personalization is available at an additional $15. Up to 25 characters allowed on nameplate.

An $11 shipping charge applies to all lamp orders. The lamp is shipped directly from the factory. Please allow 3 to 4 weeks for delivery. Please call the bookstore for details.

Mirror Orders

A $10 shipping and handling charge applies to mirror orders. The mirror is shipped directly from the factory. Please allow 4 to 6 weeks for delivery.

Campus Prints

A wide selection of prints of campus buildings is available in the bookstore and through special order.

A $16 shipping charge applies to all framed pen and ink print orders.

Exchanges and Returns

Exchanges and returns may be made within 30 days of receipt of merchandise. Returns made without a receipt can be exchanged for other merchandise.

If you need to exchange merchandise for a different size, color or style, please include a note with the exchange, which indicates the merchandise you would like to receive. Also include a $5 check or money order made out to UR Bookstore and your return address.

For returns, please include the receipt and a note, which references your return address and instructs us to credit your account.

If you wish to return merchandise and your personal charge card was not used to make the initial purchase, the merchandise can only be exchanged.

Please forward all returns and exchanges to:

UR Bookstore
28 Westhampton Way
Tyler Haynes Commons
University of Richmond, VA 23173

Software
Faculty Author and General Books


Author:
E. Bruce Heilman


Faculty Author
Publications



Merchandise

Fire Shield products
 


Music

Author: Schola Cantorum